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Curriculum
12 Sections
12 Lessons
12 Weeks
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Week 1
1
1.1
Week 1
Week 2
1
2.1
Week 2
Week 3
1
3.1
Week 3
Week 4
1
4.1
Week 4
Week 5
1
5.1
Week 5
Week 6
1
6.1
Week 6
Week 7
1
7.1
Week 7
Week 8
1
8.1
Week 8
Week 9
1
9.1
Week 9
Week 10
1
10.1
Week 10
Week 11
1
11.1
Week 11
Week 12
1
12.1
Week 12
Week 8
Week 8: Customer Relationship Management in Excel
Understanding the importance of customer relationship management
Setting up a customer database in Excel
Tracking customer interactions and sales in Excel
Generating customer reports in Excel
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